A captive audience

You don’t need to have visited all of Britain’s 112 motorway service areas (MSAs) to know that the quality of a ‘visitor experience’ can vary enormously. The first non-temporary MSA to open in Britain did so 62 years ago. Newport Pagnell, on the M1, was constructed in a spirit of elation, designed to be a […]

The future of British service stations

Possibly some of our readers have seen the recent short television series about the M6 northbound and southbound motorway service stations at Tebay, in the Lake District. It’s a real eye-opener, and you can’t help thinking when the credits are playing out “Why can’t all motorway services be like that?” Fortunately, they are not alone, […]